Refund policy

Returns & Refunds Policy – Kohisaar Shilajit

At Kohisaar Shilajit, we want customers to have a smooth shopping experience. If there is an issue with your order, please contact us so we can review the situation.

Damaged Orders

If your package arrives damaged, contact us as soon as possible after delivery and provide your order details and relevant photos where applicable.

Incorrect Products

If you receive an incorrect product or size, contact our customer support team so we can review your order and assist you.

Return Eligibility

Returns may be subject to product condition, order details and applicable circumstances.

For hygiene and product-safety reasons, opened or used products may not be eligible for return.

Refunds

If a refund is approved, the applicable refund process will depend on the payment method and circumstances of the order.

Non-Eligible Returns

Items that have been used, damaged after delivery or returned without prior approval may not qualify for a refund or replacement.

Contact Us Before Returning

Please contact us before sending any product back.

Email: kohisaarshilajit@gmail.com
Phone: 03208198010